Discover the Unique Team Culture of Black Label

The Importance of a Team Culture

According to research, the relevance of team culture in organizations is invaluable. It directly impacts the effectiveness and success of a company. A team culture that supports innovation creates an environment where employees feel motivated to share ideas, engage in decision-making processes, and introduce positive changes. Collaboration, openness to change, flexibility, and engagement are key to building an organization capable of quickly adapting to a dynamic business environment.

Companies with a strong team culture not only find it easier to implement innovations but also increase their competitiveness in the market, which in the long term translates into higher financial performance, a larger market share, and better positioning within the industry. A well-tailored team culture also fosters trust among employees, which leads to improved communication and stronger interpersonal relationships. Furthermore, it enhances employee satisfaction and retention, as individuals are more likely to remain in organizations where they feel valued and empowered. Therefore, team culture becomes the foundation for the long-term success of an organization.

Does the Perfect Team Culture Even Exist?

This question is a bit tricky. Although there are no ideals in life, we can speak of a perfect model when the team culture creates a “win-win-win relationship” between the employer, employees, and clients. For it to function effectively, employees must agree with it on a personal level. The HR department, in collaboration with the leaders of specific teams, ensures a good match between the company and the job seeker by analyzing competencies not only in terms of knowledge and skills but nowadays, to a large extent, in terms of attitudes. Someone might ask, “Does this matter so much in the case of remote work?” – the answer is “Yes, absolutely.”

Even companies that work entirely remotely have their own culture, which “cannot be touched” but remains an element that binds the team together. “There are people who work better remotely, and there are those who prefer to work on-site, which is reflected in their effectiveness,” says the CEO of BL. “At home, we can be constructively focused when we have task-based work. In the office, however, when, e.g., open discussion and sharing ideas is required.” – the COO adds. However, there are no illusions about one aspect – building bonds between team members is much easier in real life than online.

A Recipe for Team Culture from Black Label

If you have reviewed the previous table above, your first contact with different types of cultures is behind you. We are a combination of a people-first, collaborative, and inclusive culture, which we have built upon with various values that we deeply believe in and that work best for us as a group of people.

Let’s move on to our values to show how we implement the assumptions of the mentioned team culture types.

Personal & Professional Development

A community-first approach and a commitment to building long-term partnerships based on trust have become the foundation of our company. Trust is a key element of our philosophy – both in relationships with clients and internally, where authenticity, openness, and collaboration matter most. Each new team member is carefully selected and brought up to speed at their own pace, ensuring they feel comfortable and confident in their new environment. We support their development by organizing various team-building activities, such as trips, shared meals, climbing walls, and other team-building events that help strengthen bonds and foster better understanding among team members.

BL dedicates a lot of time and resources to employee development, providing opportunities to acquire new skills and enhance existing ones in a way that suits their individual needs. We believe that investing in people is investing in the future of our company, which is why we focus on sustainable career growth that allows every employee to realize their full potential.

Our win-win approach means we strive to create relationships where both sides benefit – employees have the opportunity to grow and find satisfaction in their work, and the organization achieves its goals. Only in such an environment is it possible to build lasting, effective relationships that lead to success, both within the team and in relationships with clients and partners.

Stability Through Community

Although our team is primarily composed of software engineers by education, we are incredibly diverse in terms of passions and interests. Outside of work, you can meet mechanics, architects, lawyers, musicians, and sports enthusiasts of all kinds. This variety of talents brings something unique to the team, and our passions outside of work positively influence our creativity and collaboration.

While we mainly work in the field of software engineering, our individual interests allow us to approach professional challenges in a creative way and build strong bonds within the team. Diverse passions, such as music and sports, inspire us to engage in team-building activities and foster better understanding among one another. Thanks to this diversity, our work goes beyond just daily tasks – it’s also an opportunity to share experiences and have fun together, which strengthens our team culture and makes us a more cohesive team.

Well-balanced Professionalism

We are a close-knit team that truly understands that achieving a genuine “work-life balance”. It goes far beyond just taking vacation time or working remotely. It’s about fostering a fun, supportive, and safe environment both inside and outside the office. Whether we’re working on a challenging project or playing a football game, we constantly push each other to perform at our best and grow together, building a culture of mutual respect and encouragement.

When a new person joins our team, we provide them with the tools and knowledge necessary to succeed in their role and warmly welcome them into our community. From day one, they become part of a culture that values collaboration and teamwork just as much as we value having fun together. We believe that working closely together, supporting one another, and enjoying each other’s company outside of work is what truly strengthens the bonds within our team and makes us more effective and driven in all that we do.

Plans for the Future and the Biggest Challenges We Face

Keeping the constant development results in many challenges we need to handle as a company. Check out what Thymn Chase, Head of Growth says about Black Label’s future:

“As the company continues to grow, our team culture at Black Label strives to improve our atmosphere as well. Our new office is playing a crucial role in the evolution of both. Although the company has existed for over a decade, we have always shared co-working spaces with other smaller IT companies in our previous offices. Finding a new, more comfortable office has significantly helped to improve an already strong and dynamic atmosphere. While we support hybrid work, more and more people are choosing to spend additional days at our workplace.

Black Label has always fostered a fun and relaxed atmosphere while maintaining top-notch professionalism. You’d be surprised how well these two qualities complement each other. One of the biggest challenges we face is retaining this laid-back atmosphere while also maturing and growing, both as individuals and as an organization. What does this mean in practice?

It is a difficult balancing act because, as the number of projects and developers grows, so does the need for better processes. For many younger team members, processes are synonymous with the corporatization of the company. It can feel like a Catch-22. We solve this problem by investing in the ‘soft’ side of the company. We believe that making sense of work and answering the ‘why’ question gives employees the motivation to adapt. It is allowing them to see structured processes as tools that simplify their work and enhance quality. Clients also appreciate this approach, recognizing how professionals with a high level of engagement positively impact their projects.”

Conclusion – Has Black Label Already Created a Win-win Relationship?

In an organization’s life, there are always three interested parties. Those are: the employer, the employee, and the clients. In times when job changes among young people and in the dynamic IT industry are constant, our average employment duration per person is as long as 3.7 years. Additionally, we have many developers who have been working with us for over 10 years! That’s not all—one of our clients has been cooperating with us for 13 years.

What drives such numbers? Maintaining long-term business relationships is more than just professionalism—it’s primarily about fostering positive emotions and solving real problems.

Black Label team is invited to work on products at various stages of development. We take a flexible approach, understanding the environment in which technology companies operate and recognizing that sometimes additional people need to be quickly allocated due to increased demand.

We maintain full transparency, clearly presenting our offerings in a measurable way. Clients are protected from unnecessary costs by avoiding excessive hours when they aren’t needed. Honest and open communication builds win-win relationships.

The trust in our services keeps clients with us—sometimes for many years. We are very proud of how our business relationships have evolved.

If you would like to see what’s our recipe for making data-driven decisions, schedule a free consultation here.